Terms of Service | Foxsync Global

1. Acceptance of Terms

By accessing or using the Foxsync Global website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using or accessing this site.

2. Our Services

Foxsync Global provides performance marketing and conversion-focused web design services, including but not limited to:

Google Ads Management (Search, Display, Performance Max)
Meta Ads Management (Facebook and Instagram)
Google Shopping Ads and Product Feed Management
Lead Generation Campaign Management
Conversion-Focused Website Design
Landing Page Design and Optimisation
Microsoft Clarity Visitor Behaviour Tracking Setup
Analytics and Conversion Tracking (GA4, Google Tag Manager)

3. Client Responsibilities

To enable us to deliver services effectively, you agree to:

Provide accurate, complete, and timely information and access to accounts
Grant necessary permissions to advertising platforms and tools
Respond to reasonable requests for approvals and feedback within agreed timeframes
Ensure ad spend budgets are funded and available in linked accounts
Use our services only for lawful purposes and in compliance with platform policies

4. Advertising Budgets and Ad Spend

Ad spend budgets paid directly to advertising platforms (Google, Meta, Microsoft Ads, etc.) are separate from Foxsync Global service fees. Foxsync Global does not hold or control client ad budgets unless explicitly agreed in writing.

5. Performance and Results

Foxsync Global applies professional expertise and industry best practices to maximise campaign performance. However, we do not guarantee specific outcomes such as a defined number of leads, sales, or a fixed return on ad spend (ROAS). Marketing results depend on factors including market conditions, competition, and ad platform algorithm changes.

6. Payment Terms

Payment terms are specified in individual service agreements. Unless otherwise agreed, invoices are due within 14 days of the invoice date. All service fees are non-refundable unless explicitly stated otherwise in a signed agreement.

7. Intellectual Property

All content on this website is the property of Foxsync Global or its licensors. Creative assets produced for clients during an engagement transfer to the client upon full payment. Strategic frameworks and proprietary processes remain our intellectual property.

8. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement. This obligation continues for two years following the end of the engagement unless otherwise agreed.

9. Termination

Either party may terminate a service engagement by providing written notice as specified in the relevant service agreement (typically 30 days). Upon termination, any outstanding invoices become immediately due.

10. Limitation of Liability

Foxsync Global shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use our services. Our total liability shall not exceed the total amount paid by the client in the three months preceding the claim.

11. Governing Law

These Terms of Service are governed by and construed in accordance with applicable law. Any disputes will be resolved through good-faith negotiation in the first instance.

12. Contact

If you have questions about these Terms, contact us at sync@foxsync.global.